BSM Order Process
Inquiries regarding pricing for special pumps (714), designed for a specific application, should be submitted to: Bob Foster RFoster@BSMPump.com.
Please keep in mind that request for quotes are NOT considered to be orders. Direct all orders to NewOrders@BSMPump.com as detailed below to avoid delays.
New orders should be submitted to: NewOrders@BSMPump.com.
Please include the following:
• Purchase order number
• BSM Item number and quantity
• Bill to
• Payment method
• Ship to address
• Shipping method
You will receive a confirmation email, including lead time, within 1-3 business days of your order. Current lead times vary between 4 to 26 weeks, depending on inventory.
Any orders not confirmed by NewOrders@BSMPump.com will be invalid and will not be honored.
For questions or concerns regarding an order placed AFTER February 1, 2023, contact CustomerService@BSMPump.com.
All orders placed BEFORE February 1, 2023 are currently categorized as BACKORDERED.
Inquiries regarding these orders should be submitted to: BackOrders@BSMPump.com.
Please be aware that ALL backorders not confirmed by BSM will carry an additional 35% surcharge due to increased material, labor and shipping costs. Consent to the surcharge must be granted before a backorder can be processed.